Agentify Your Business Processes
Help your customers transform core business operations with AI agents that modernize sales, service, finance, and operations processes—reducing manual effort, improving consistency, and accelerating decision-making while unlocking measurable business value.
This conversation equips partners to lead customers from experimentation to scaled, production-ready AI, expanding their role from solution implementers to strategic advisors who design, deploy, and optimize agent-driven business processes across the enterprise.
Conversation resources
Explore key resources for engaging in Agentify Business Processes conversations with your customers.
FY27 Frontier Accelerate for Business Processes
Help customers accelerate AI transformation by combining trusted experience, savings and investments, and skilled teams into a single path to success with Dynamics 365 and agents.
Agentify Your Business Processes discussion guide
This guide helps partners lead outcome-focused customer conversations – explore practical discussion frameworks to uncover opportunities, align on business priorities, and accelerate agent-driven transformation.
Agentic Business Applications partner development guide
A practical playbook to help Dynamics 365 partners build and scale an Agentic Business Applications practice – explore capability frameworks, maturity models, and skilling pathways to drive customer transformation with Dynamics 365 and AI agents.
Forrester TEI study: The Partner Opportunity for Microsoft AI Business Solutions
Discover how leading Microsoft partners are growing with AI Business Solutions. See how top performers capitalize on a US$124.85 per-user monthly opportunity through Copilot, AI, Microsoft 365, and Dynamics 365.
Customer outcomes
As part of the Agentify your Business Processes conversation, customers will want to dive into greater depth on the specific solution areas that support this comprehensive, end-to-end story. Find partner resources to help you engage in these deeper discussions in the following pages.
Agentic Customer Engagement
Dynamics 365 Sales – Customer Service – Contact Center – Customer Insights – Copilot Studio
